RETURNS

Is something not quite right? Is there is anything wrong with your order, please let us know within 7 days of delivery so we can make things right. Just send us an email at contact@luluandblush.com with your order number and inquiry.

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Refunds  

Because of the nature of the following items, unless they arrive damaged or defective, they cannot be returned or exchanged:

• Custom or Personalised Orders

• Items on sale

• Earrings

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you have met all the requirements of the refund, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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Items must be returned within 14 days of delivery. For instructions on how to return items, please contact us at contact@luluandblush.com with your order number.

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Late or missing refunds (if applicable)
If you haven’t received a refund yet please check your bank account first and then contact your credit card company. It may take some time before your refund is officially posted. and you still have not received your refund yet, please contact us at contact@luluandblush.com with your order number so we can help you follow this up.

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Exchanges (if applicable)
We only replace items if they are defective or damaged. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please consider using a trackable shipping service or purchasing shipping insurance as we are not liable for returns or exchanges that are not guaranteed to reach us.

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Have any other questions?

Feel free to drop us a message at contact@luluandblush.com x